Terms and Conditions

Welcome to Blossom with Lela. By using our website and placing an order, you agree to the following terms:

  1. Products
    All products sold are 100% organic beauty items, handmade in small batches. Product images are for illustration; slight variations in color or texture may occur naturally.
  2. Orders & Payment
    Orders are confirmed once payment is received via PayPal or M-Pesa. Please ensure your contact and delivery details are accurate at checkout.
  3. Delivery
    Delivery timelines will be communicated after order confirmation. We are not responsible for delays caused by third-party couriers or incorrect delivery information provided by the customer.
  4. Returns & Refunds
    Please see our separate Refund and Returns Policy for details on returns, exchanges, and refund eligibility.
  5. Product Use & Liability
    Our products are intended for external use only. Please perform a patch test before first use. We are not liable for allergic reactions resulting from undisclosed sensitivities or improper use.
  6. Changes to These Terms
    We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

Contact us: For questions, reach us via WhatsApp at +254790860075, or email admin@blossomwithlela.co.ke.

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